From the first moment that you contact us to finalizing your matter, our team will work to get you the results you are looking for. We will put you at ease, keep you updated and make our best efforts to deal with your matter to your complete satisfaction.
1. Contact
You can always feel free to call in to the office, leave us a voicemail or send us an e-mail and we will get back to you as quickly as possible.
2. Consultations
We can arrange consultations with our lawyers in any of our locations in Chilliwack, Abbotsford, or Langley. We do not offer free consultations; however, we feel there is very good value in our consultations, as this gives our lawyers the opportunity to speak with you to obtain a good understanding of the facts, review any documentation you provide, and to give you the advice you need to either handle things on your own from that point forward or, if you choose to retain us to help you after the consultation, we would be happy to do this as well.
If you choose to retain us, our lawyers will provide you with a good understanding of our billing practices, procedure, etc. You will also be provided with our firm’s Terms of Engagement letter which will clearly set out how our firm’s billing practices.
You can set up a consultation by contacting our Receptionist at 604-705-0022 or
sending an e-mail to our Office Manager, Judy Lura, at judy@sorensensmith.com
3. Partnering
We are delighted you have chosen Sorensen Smith LLP for your legal representation. To make it official, we will provide you with our Terms of Engagement letter. This letter will outline the responsibilities of both our firm and you, the client. We are happy to answer any questions you have with respect to our terms at any time.You can always feel free to call in to the office, leave us a voicemail or send us an e-mail and we will get back to you as quickly as possible.
You can rest-assured that we will work very hard on your behalf to achieve your desired result.
4. Exploration
Now that you are our client, our team will request all pertinent information, details and documentation from you.
5. Execution
Our team will work very hard at getting you the desired results, walking you through the process as we go. We will seek your approval at each step before proceeding, we will advise and execute pursuant to your instructions.
6. Resolution
You can be sure that your matter will be attended to with our best efforts. Once a matter is finalized, we will report to you and make any further arrangements, as necessary.